In this post, we’ll show you various OKR examples for Ecommerce and help you get a better idea of how to think about initiatives related to those. Remember, examples aren’t meant for being copied to your own company. They should only serve as inspiration to how you can think about OKRs. It’s important your own OKRs reflect what your team can do and that they help set the goals.
They’re divided into different Ecommerce teams as the OKRs of those will often vary quite a bit.
OKR Examples For Social Media Teams In Ecommerce
Social media teams in Ecommerce businesses are often the ones who are spiking the initial interest at the target audience and/or making sure that the existing follower base keeps being interested and engaged. As so, these would be great examples of OKR for that team:
OKR example about social media reach
Objective: Reach record-high reach numbers
Key Result 1: Increase monthly reach from 400k to 600k
This example is great because it’s focused on a very simple goal of increasing the reach by 50% which can easily be measured on a day-to-day basis. It’s also not limiting which initiatives the team can create to reach that goal, making it possible for them to work independently detached from management.
OKR example about the quality of content
Let’s say that you’re not entirely focused on just reach, but that you’d also like the content being posted to be of a certain quality. In that case, setting goals for the percentage of the following engaging with the content is an obvious goal:
Objective: Be the preferred supplier of content for the target audience
Key Result: Reach avg. engagement rate on posted content of 3%
OKR Examples For Operations Teams In Ecommerce
Operations teams in Ecommerce are often focused on the day-to-day operations of the business as well as purchasing, shipping, etc. So for this team, these examples make sense to use as inspiration:
OKR example about warehouse efficiency
Objective: Achieve stunning packaging efficiency
Key Result 1: Improve avg. order packaging time from 1 minute to 40 seconds
Key Result 2: Maintain daily avg. packaging error rate of 0.1% throughout the cycle
This example shows the value of having two key results attached to an objective, that make sure that achieving one won’t hurt another part of the important processes. A team could increase time efficiency but then just commit more mistakes. This should mitigate that.
OKR example about sourcing prices
Costs are always a fun thing to try and decrease, as their impact is directly attributable to the profits.
Objective: Improve purchasing prices on category X
Key Result: Decrease avg. purchasing price from $10/piece to $8/piece
OKR Examples For Development Teams In Ecommerce
The development teams in Ecommerce often wear many hats. On one side, they’re responsible for improving the user experience, and on another side, they may also help out with operational technology.
OKR example about website performance
Objective: Improve website loading experience
Key Result: Increase avg. Lighthouse score from 50 to 100 across product pages
The Lighthouse score is a great way for people to measure website performance, both in the eyes of the user and Google.
OKR example about technical dependencies
Objective: Minimize codebase framework dependencies
Key Result: Decrease codebase frameworks from 5 to 2
Relying on too many development frameworks can easily create a bloated and poorly performing codebase. Getting rid of some of them increases development speed and makes it a lot easier to onboard (and recruit) new team members.
This post should have given you a brief insight into what Ecommerce OKR could look like. As mentioned previously in this post, it’s important that you don’t just copy these. Use them as inspiration to how you and your team can OKRs that match your business and situation.
If you’re interested in more, head over to the examples category that covers more examples from other types of businesses and teams.
How To Track Your OKRs
Tracking your OKRs should be simple. We created an overview of different OKR templates for you to use to track your OKR progress.
Choose the option that is easiest for you to get started with, preferably with a tool you already know well.