Achieve best in class response times Objective
- Maintain a level of 95% answered tickets within 24 hours during the last 14 days
- Achieve avg. rating of 4.5/5 of the same tickets
How to achieve this OKR
Most people who try OKRs fail. But there's hope. You'll need 3 key things to have a much better shot at achieving this and your other OKRs. Fill in your email and we'll take you through each of them, step by step.